Terms of Service

Last updated: 12/6/2025

By creating an account, purchasing credits, or otherwise using Moely ("the Service"), you agree to be bound by these Terms and any future updates posted here.

1.1 Acceptance of Terms

By creating an account, purchasing credits, or otherwise using Moely ("the Service"), you agree to be bound by these Terms and any future updates posted here.

1.2 Eligibility & Account Security

You must be at least 16 years old (or the age of digital consent in your jurisdiction) and provide accurate registration information. You are responsible for safeguarding your credentials.

1.3 Subscription, Billing & Credits

Auto‑renewal

Paid plans renew at the end of each billing cycle (monthly or annually, as chosen at checkout) unless you cancel.

Cancellation

You may cancel at any time; the cancellation takes effect at the start of your next billing period. You retain plan benefits until the current period ends.

Credits

Certain features consume prepaid "Credits." Credits have no monetary value, are non‑transferable, and cannot be redeemed or refunded for cash. Expired or unused credits are forfeited.

1.4 Refunds

Except as required by law, all purchases—including subscriptions and credits—are non‑refundable.

1.5 Acceptable Use

You agree not to:

  • Violate any applicable law
  • Infringe intellectual‑property rights
  • Upload malicious or illegal content
  • Attempt to reverse‑engineer or disrupt the Service

1.6 Intellectual Property

Moely retains all rights to platform code, models, and generated reports, excluding your original content. You receive a non‑exclusive license to use outputs for lawful purposes.

1.7 Disclaimer & Limitation of Liability

The Service is provided "as is." We make no warranties of accuracy or fitness for a particular purpose. In no event shall Moely's aggregate liability exceed the amount you paid in the 12 months preceding the claim.

1.8 Changes to Terms

We may modify these Terms by posting a revised version and updating the "Last updated" date. Continued use constitutes acceptance.

1.9 Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict‑of‑law principles.

Questions?

If you have any questions about these Terms of Service, please contact us at hi@moely.ai